Privacy Policy
OliveVet is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Last Updated
This Privacy Policy was last updated on January 1, 2024. We may update this policy from time to time to reflect changes in our practices or applicable laws.
Information We Collect
Personal Information
- Name and contact information (email, phone, address)
- Company information and professional details
- Payment and billing information
- Communication preferences
Technical Information
- IP address and device information
- Browser type and operating system
- Website usage and navigation patterns
- Cookies and similar tracking technologies
How We Use Your Information
Product & Services
Process orders, deliver products, provide customer support, and maintain our business relationship with you.
Communication
Send you important updates, respond to inquiries, and provide technical support for our veterinary equipment.
Improvement
Analyze usage patterns to improve our products, services, and website experience for veterinary professionals.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
Trusted partners who help us deliver services (shipping, payment processing, technical support)
Legal Requirements
When required by law, court order, or government regulation
Business Protection
To protect our rights, property, or safety, or that of our users
With Your Consent
Any other sharing will be done only with your explicit permission
Data Security and Protection
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
ISO 27001 Compliant
Our data security practices follow international standards for information security management.
Your Rights and Choices
Access and Review
Request access to the personal information we hold about you and review how it's being used.
Correct and Update
Update or correct any inaccurate personal information in our records at any time.
Delete Data
Request deletion of your personal information, subject to legal and business requirements.
Communication Preferences
Opt out of marketing communications while still receiving important service-related messages.
Data Portability
Request a copy of your data in a structured, machine-readable format for transfer to another service.
Object to Processing
Object to certain types of data processing, including direct marketing and automated decision-making.
Contact Us About Privacy
Questions About Your Privacy?
If you have any questions about this Privacy Policy, want to exercise your rights, or have concerns about how we handle your personal information, please don't hesitate to contact us.